Zoo Promise & Community Guidelines

The Zoo was created for all kinds of pets and pet parents to meet up, have fun, make friends and create memories. Think of it as a joyful escape from the everyday stress that can sometimes be found in the human world. At the core of our mission is the basic concept that we will all work together as a community to encourage an inclusive and positive environment. And, most of all, we know that kindness and joy will always prevail. Together, let’s make The Zoo the best it can be for you and for all of #petkind.

By being a part of The Zoo community, you agree to treat every pet and pet parent – regardless of their fur, shell, feather, scale or skin color, breed, age, sexual orientation, religion, disability, habitat preference, communication and movement style – with respect and kindness.


When a pet posts something inappropriate, or non-pet related, it significantly detracts from the experience that we’re all here to enjoy. Please take a moment to review our community guidelines and do your part to keep our community pet-centric, positive and kind.

Let’s keep it pet focused. If we see posts where a pet is not the main subject, we may remove the post. Some of the most common examples of posts that get removed are those featuring only human faces, posts where no pet is visible, screen shots of chats, video games or non-pet related topics, hate posts, drama starters and posts targeting other pets in a negative way.

There’s no place for hate in The Zoo. If we think that your post, comment or account is coming from a place that’s intended to humiliate, target, expose, bully, harass, discriminate or threaten — we’ll remove the post and may delete your account.

Pawsitive vibes only.  If a post does not contribute to the app in a pawsitive way, it will most likely be deleted. There are plenty of other social media apps that welcome negativity if you are feeling the need to express yourself. Just keep it out of The Zoo.

Respect ownership. If you use another pet’s photo in a post, you must have permission and give the pet proper credit in the caption or we will remove it.

Respect boundaries. Not all topics belong in a pet centric experience. If a pet wouldn’t say it, it’s probably not appropriate for a pet app. Pets are in ZooPix for pawsitive vibes so respect other pets’ by leaving the human topics for human social media.

No one likes a spammer. Begging for votes and excessive posts of screen shots are considered spam by the majority of the community. Please don’t do it.

Don’t be a poor sport. The events and challenges are designed to be fun. It’s a chance to try out a photography skill, make a memory with your pet or just laugh with your friends. Yes, there is voting and virtual awards but it’s not the Olympics. If you find yourself getting upset, it may be time to take a break.

Mature human topics. If we think your post contains content such as comments or photos that depict, glorify or encourage self-injury, abuse or violence — we’ll remove the post and may delete your account.


If you see a post or a user behaving in ways that you believe to be in violation of our guidelines, report it by tapping the three dots below the photo or at the top of a profile, or by sending screen shots and user names to support@zoopix.com. The more information and screen shot examples you can provide, the more efficiently we can respond. DO NOT use your account to post screenshots targeting the pet that is in violation because that may be classified as harassment. 

If you do not like another pet’s comment but it is not in violation of our guidelines, you can attempt to resolve the issue by respectfully asking them to take it down, deleting the comment from your feed, unfollowing or blocking that pet. DO NOT use your account to post screen shots to draw attention to the situation because that may be classified as harassment.

Lastly, we care deeply about this community and if you feel that you or someone you care about is in immediate physical danger, please contact local emergency services for help. If the danger is not immediate, than the following may be helpful:

Text or call someone you trust.
Reach out to a friend, family member, counselor or teacher and ask them to let you share what’s on your mind.

Contact a support hotline.
Talk to a trained counselor confidentially, 24 hours a day, 7 days a week:

Crisis Text Line:
Text START to 741741 from anywhere in the USA, at any time, about any type of crisis | http://www.crisistextline.org/

The National Suicide Prevention Lifeline:
1-800-273-8255 | http://suicidepreventionlifeline.org/

The Trevor Project:
https://www.thetrevorproject.org/ | 1-866-488-7386

Eating Disorders – National Eating Disorders Association:
1-800-931-2237; info@myneda.org; https://NationalEatingDisorders.org

Please note that we reserve the right to remove all posts that are inconsistent with our Terms & Conditions or the mission of our application. If this policy applies to any of your posts and any comments, we may remove them.